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Ordering Information

Placing An Order
After you've picked out a model, reviewed the pricing page and have decided on which options you would like to have incorporated into your new bass then send us your detailed wish list via email and we will put together a formal quote for you. Quotes are valid for 30 days. Should you decide that you would like us to proceed, having us build your new bass, let us know and we'll send you an invoice with payment instructions for an initial deposit.  We require a non-refundable 50% deposit, payable by check or money order to get started on your new bass. Once the construction of the bass begins any changes requested by the customer that deviate from the specifications contained in the original price quote may incur additional costs. You will be notified of any additional costs prior to us implementing your requested changes. We may require a payment for the additional costs before the changes are made.  We'll notify you upon completion of your new bass, at which time you will have seven days to pay the remaining balance plus shipping & handling costs, payable by check, money order or PayPal. Once the funds have cleared, your handmade, custom built LeCompte Electric bass will be shipped to you, complete with instrument case.  Should the customer default on the final payment we reserve the right to posses the bass forever and ever, or sell it as we see fit.
Return Policy
We will accept returns for "In Stock" instruments only. Upon receiving an "In Stock" bass, the customer will have 48 hours to decide if the bass is right for them. If they are not satisfied they must then return it immediately in its original condition. Return shipping is at the customer's expense. For "In Stock" instruments we will refund the entire price of the bass, minus shipping & handling costs when the bass is back in our hands.
We do not have a return policy for custom spec'd instruments. You order it, you own it. No returns or refunds. If you commissioned a custom built automobile or a custom built motorcycle and tried to return it for a refund you probably wouldn't be too successful. Or if you had a custom home built for yourself and decided you didn't want to move in or pay for it you would probably have some problems on your hands.  It's the same with custom basses built by us. Custom means custom. A custom built dream bass doesn't mean there's a bunch of folks standing in line to snatch it up if you decide you don't want to pay for it. We require a non-refundable, 50% initial payment towards the purchase of any new custom instrument. The remaining balance and shipping charges are due when the instrument is complete.
We guarantee the materials and workmanship of all LeCompte Electric Basses for a period of one year from the day you take delivery. We do not guarantee against wear and tear caused by the owner/player. We'll do everything in our power to make sure you are satisfied with your new LeCompte bass.